PROGRAM KAMI
Trivio Progam
TRIVIO menghadirkan rangkaian program pelatihan komprehensif yang dirancang untuk mengembangkan keterampilan, sikap, dan kepemimpinan individu di dunia kerja modern.
A. Superior Service Excellence (1 hari)
Superior Service Mindset (4 jam)
Service Skills for Biz Success (4 jam)
Participants : Staff & Supervisor
B. Service Leadership (1 hari)
The Principles of Service Leadership (2 jam)
Building Service Culture & Service Development (2 jam)
Service Standard & Monitoring (2 jam)
Service Coaching (2 jam)
Participants : Supervisor & Manager
A. Professional Selling Skills (1 hari)
Sales Person Mindset & Motivation (2 jam)
The 8 Steps of Selling Skills (6 jam)
Participants : Junior Sales Person
B. Consultative Selling Skill (1 hari)
Traditional vs Consultative Selling (2 jam)
Sales Person as A Consultant (2 jam)
SPIN Sales Method (2 jam)
Handling Objection (2 jam)
Participants : Junior & Senior Sales Person
A. Excellent Communication Skills (1 hari)
Effective Comm. Skills (3 jam)
Inter Personality Comm. Skills (3 jam)
Assertive Comm. Skills (2 jam)
B. Public Speaking for Professional (2 hari)
C. Presentation Skills (2 hari)
D. Facilitating Skills – TTT (2 hari)
E. The Art of Negotiation Skill (1 hari)
Participants : Staff & Supervisor
A. Self Leadership (1 hari)
Effective Comm. Skills (2 jam)
Stress Management (2 jam)
Time Management (2 jam)
Participants : Staff
B. Fundamental Leadership & Supervisory Skills (1 hari)
Leadership Principles
Inter Personality Comm. Skills (3 jam)
Delegation Skills
Coaching & Mentoring
Participants : Supervisor
C. Progressive Leadership & Managerial Skills (1 hari)
The Law of Leadership
Assertive Comm. Skills
Problem Solving & Decision Making
Team Motivation
Participants : Assistant Manager & Manager
A. Professional Appearance (3 jam)
B. Beauty & Handsome Class (2 jam)
C. Business Etiquette & Netiquette (3 jam)
D. Table Manners & Praktek (3 jam)
A. How to be A Great Team Work (1 hari)
B. Problem Solving & Decision Making (1 hari)
C. Creative Thinking & Innovation (1 hari)
Participants : Staff & Supervisor